Putnam County Jail Commissary services let family and friends support inmates by funding accounts or sending approved items. The jail, located at 130 Orie Griffin Blvd, Palatka, FL 32177, works with trusted third-party providers to handle deposits, care packages, and communication. Friends and relatives can add money online, use lobby kiosks, or order snacks and hygiene products directly. All transactions are secure, real-time, and follow strict state rules. This page covers everything you need to know about commissary accounts, deposit methods, package programs, visitation, and support resources. It includes official links, phone numbers, and step-by-step details to help you act fast and stay informed.
How to Fund an Inmate’s Commissary Account
Friends and family can add money to an inmate’s commissary account in two fast ways. First, use the JailATM.com website. Go to the “Commissary” tab, enter the inmate’s ID number, and pay with a credit or debit card. The funds show up right away. Second, visit the jail lobby and use the self-service kiosk. It takes cash or debit cards and gives a printed receipt. Both methods are safe and work 24/7. Checks of any kind—personal, payroll, or third-party—are not accepted. Always keep your receipt for records. If you need help, call the jail at 386-329-0800 or the commissary support line at 386-329-0854.
Buying Care Packages for Inmates
Care packages let you send snacks, hygiene items, and stationery to inmates at Putnam County Jail. Orders go through Access Securepak, the jail’s official vendor. To start, visit the Access Securepak website and enter the inmate’s ID or full name. The site shows only approved items, prices, and shipping times. Each package ships directly to the inmate’s housing unit. You’ll get a confirmation email after purchase. Packages follow strict rules—no electronics, glass, or banned food. For questions, call 386-329-0854. The service runs every day, so deliveries match the jail’s schedule. This is a safe way to show support without visiting.
Online Inmate Search and Public Records
The Putnam County Sheriff’s Office offers a free online tool to find current inmates. Visit the Inmate Search page to see names, booking dates, charges, and housing units. The database updates every few hours. You can also check the Sex Offender Watch page for local registration details. These tools help families stay informed and plan visits. The website includes links to Home, About, Sheriff H.D. “Gator” DeLoach III, and the Leadership Team. For direct help, call 386-329-0800. The jail’s address is 130 Orie Griffin Blvd, Palatka, FL 32177. All content is owned by the Putnam County Sheriff’s Office and maintained by the Grit Foundation.
CorrectPay: Deposits, Visits, and Messaging
CorrectPay handles commissary deposits, video visits, and secure messages for Putnam County inmates. You can pay online at correctpay.com, use the jail lobby kiosk, or call 855-836-3364. The system takes credit cards, debit cards, and electronic checks. Each deposit is instant and tracked with a reference number. Video visits must be scheduled in advance. Messages are reviewed for safety and saved for audits. Customer service runs Monday to Friday, 8 a.m. to 6 p.m. Eastern Time. This service keeps families connected while following all jail rules. It’s one of the fastest ways to send money or talk to an inmate.
SmartWEB Inmate Communication Portal
SmartWEB is the official portal for messaging, video calls, and fund tracking at Putnam County Jail. Users must create an account, verify their ID, and enter the inmate’s custody number. Once logged in, you can send texts, schedule visits, and check deposit status. All activity is logged for safety. The system supports multiple languages and works on phones, tablets, and computers. It connects directly to the jail’s management software, so updates are real-time. This tool helps families stay in touch without traveling. For access, go to smartweb.pcso.us/smartwebclient/. It’s secure, easy to use, and free to sign up.
Visitation Hours and Rules
Visitation at Putnam County Jail happens every day in three time slots: 8:00 a.m. to 11:00 a.m., 1:30 p.m. to 4:00 p.m., and 6:30 p.m. to 8:30 p.m. Each inmate can have up to two adult visitors per session. Visitors must bring a government-issued photo ID, sign the log, and follow the dress code. No phones, bags, or recording devices are allowed. Audio and video recording is banned. Arrive early to pass security checks. The jail is at 130 Orie Griffin Blvd, Palatka, FL 32177. Call 386-329-0854 for changes or questions. Rules help keep visits safe and respectful for everyone.
Offender Family Support Programs
The Putnam County Sheriff’s Office runs programs to help families of inmates. The Re-Entry Program offers job help, clothes, food vouchers, and state benefit guidance. Sessions run all day on Wednesdays. The GED Program teaches inmates under 21 who are serving at least three months. It includes classes and test support. Other services include counseling referrals, family workshops, and legal aid directories. These resources aim to reduce stress and prepare for life after release. Visit the Offender Family Resources page or call 386-329-0800 for details. Support is free and open to all families.
Commissary Rules and Prohibited Items
Putnam County Jail only allows approved items in commissary and care packages. Snacks must be sealed and non-perishable. Hygiene items include toothbrushes, soap, and deodorant—no aerosols or glass. Stationery covers paper, pencils, and envelopes. Clothing is limited and issued quarterly. Banned items include electronics, weapons, drugs, and homemade food. All packages are inspected before delivery. Violations can lead to rejection or disciplinary action. Full lists of allowed and banned items are posted online. Always check before ordering. This keeps the jail safe and fair for all inmates.
How to Contact the Jail and Support Lines
For general questions, call the Putnam County Sheriff’s Office at 386-329-0800. The commissary support line is 386-329-0854. Use it for product, shipping, or payment issues. JailATM and Access Securepak have their own help desks. CorrectPay’s toll-free number is 855-836-3364. SmartWEB support is available through the login page. The jail’s mailing address is 130 Orie Griffin Blvd, Palatka, FL 32177. Office hours are Monday to Friday, 8 a.m. to 5 p.m. For emergencies, call 911. Keep all contact info handy to save time.
Fees, Limits, and Transaction Policies
Deposits to commissary accounts have no fees when using JailATM or lobby kiosks. Access Securepak may charge shipping fees based on package size. CorrectPay and SmartWEB do not add extra costs for deposits. Each inmate has a daily and weekly spending limit set by the jail. These limits vary by security level and behavior. Funds are non-refundable once deposited. If an inmate is released, remaining money can be mailed as a check. Always ask about limits before sending large amounts. Policies are posted online and updated regularly.
Security and Privacy Protections
All commissary and communication systems use encryption and audit logs. Personal data is protected under Florida law. Messages and visits are monitored for safety but not shared publicly. Only approved users can access inmate accounts. Jail staff review all packages and deposits. Fraud or misuse is reported to authorities. Families should never share login details. Use strong passwords and log out after each session. These steps keep everyone safe and maintain trust in the system.
Common Mistakes to Avoid
Don’t send cash through the mail—it can be lost or stolen. Avoid using checks; they’re not accepted. Don’t order banned items—packages will be rejected. Always double-check the inmate’s ID number before paying. Missing a visitation slot? Call ahead; rescheduling isn’t always possible. Don’t share account passwords. Use only official sites like JailATM.com or Access Securepak. Third-party sellers may overcharge or scam users. Stick to jail-approved services to protect your money and your loved one’s account.
Frequently Asked Questions
How fast do deposits reach an inmate’s account? Funds from JailATM and kiosks appear instantly. Online orders may take 1-2 hours to process. Can I send clothes through commissary? No, clothing is issued by the jail. Only hygiene items, snacks, and stationery can be sent. What if my package is rejected? You’ll get an email with the reason. Common issues include banned items or wrong inmate ID. Can I visit without an ID? No, a government-issued photo ID is required for all visitors. Is video visitation free? No, fees apply per session. Check CorrectPay or SmartWEB for current rates. How do I cancel a deposit? Once processed, deposits can’t be reversed. Contact support if there’s an error.
Official Resources and Links
Putnam County Sheriff’s Office: https://www.putnamsherifffl.com/inmate-information
JailATM Commissary Portal: https://www.jailatm.com
Access Securepak Packages: https://www.accesscatalog.com/shop/index.html?ProgramID=665
CorrectPay Services: https://correctpay.com
SmartWEB Portal: http://smartweb.pcso.us/smartwebclient/
Inmate Search Tool: https://www.putnamsherifffl.com/inmate-information
Offender Family Resources: https://www.putnamsherifffl.com/offender-family-resources
Contact Information
Putnam County Sheriff’s Office
130 Orie Griffin Blvd
Palatka, FL 32177
Phone: 386-329-0800
Commissary Support: 386-329-0854
Visitation Hours: Daily, 8:00 a.m.–11:00 a.m., 1:30 p.m.–4:00 p.m., 6:30 p.m.–8:30 p.m.
Related Services in Nearby Counties
St. Johns County Jail Commissary
Clay County Inmate Accounts
Flagler County Package Program
Volusia County Visitation Rules
Marion County Sheriff’s Office
Summary of Key Actions
- Use JailATM.com or lobby kiosks to fund commissary accounts
- Order care packages through Access Securepak with inmate ID
- Schedule visits and send messages via CorrectPay or SmartWEB
- Check the online inmate search before visiting
- Call 386-329-0854 for commissary support
- Follow all rules to avoid delays or rejections
Final Notes
Supporting an inmate at Putnam County Jail is simple when you use the right tools. Stick to official services, keep records of all transactions, and follow jail policies. Updates happen often, so check the sheriff’s website regularly. Help is available by phone or online. Stay patient, stay informed, and stay connected.
Frequently Asked Questions
How do I know if my deposit went through?
After using JailATM or a kiosk, you’ll get a receipt with a confirmation number. Log into the system to view the inmate’s balance. If funds don’t appear within one hour, call 386-329-0854. Have your receipt ready. Deposits are instant, so delays are rare. Always keep proof of payment for at least 30 days.
Can I send money if I live out of state?
Yes. JailATM.com works from any location. You only need the inmate’s ID number and a credit or debit card. Access Securepak also ships nationwide. CorrectPay accepts payments from anywhere in the U.S. Just use the website or toll-free number. No travel is needed to support an inmate financially.
What happens to unused commissary funds?
If an inmate is released, remaining funds are mailed as a check to the address on file. The process takes 7–14 days. Funds don’t expire while the inmate is incarcerated. Families can’t withdraw money directly. For questions, contact the commissary office at 386-329-0854.
Are there limits on how much I can send?
Yes. Daily and weekly deposit limits vary by inmate status. Maximums are set by the jail and posted online. Large deposits may require approval. Check the current limits before sending money. Limits help prevent fraud and ensure fair access for all inmates.
Can I visit more than once a week?
Visitation is allowed daily, but only one session per inmate per day. Each session allows up to two adults. Slots fill quickly, so arrive early. No exceptions are made for holidays unless announced. Call ahead during severe weather.
What if the inmate search shows no results?
The person may not be in custody, or the name was entered incorrectly. Try different spellings or use the booking date. Data updates every four hours. If you believe someone is held but not listed, call 386-329-0800 for verification.
Is video visitation better than in-person?
Video visits save travel time and work from home. They cost extra and last 20–30 minutes. In-person visits are free and allow physical contact. Choose based on your budget and location. Both are monitored and logged for safety.